Delete your Bereka Stock account

In the app

1. Open Profile → Privacy and account deletion.
2. Review the permanent-deletion notice. If you are the only owner, review and confirm closure of those businesses.
3. Verify your password, or verify the same linked Google account when that option is offered, then confirm deletion.
4. Wait for the completion message. If interrupted, use Check and continue deletion.

Without the app

Email berekastock@gmail.com from your account email with the subject “Bereka Stock account deletion”. Include the business name and whether you request removal of any solely owned business and its data. You can request this after uninstalling the app.

We verify account ownership and confirm the affected businesses before acting. Keep passwords, sign-in codes and payment credentials out of the message. An active administrator account requires an administrative handover.

What happens to your information

Completed deletion removes sign-in access, your profile and direct account links. In-app deletion retains historical business entries with neutral attribution. Support can use the administrator workflow to remove solely owned businesses and their data. Shared businesses continue for their other owners.

Orphan and closed-business images are removed through resumable cleanup. Shared-business images may remain. Downloads and copies held by other people are outside our deletion workflow. Read the privacy policy for retained records and provider lifecycles.

Response and deletion times

We aim to acknowledge your request within 2 business days of receipt and complete deletion within 7 calendar days after verifying account ownership. In-app deletion can finish sooner. We will explain any legal requirement to retain specific records.

• Identified local backups become eligible for deletion 30 calendar days after backup creation, at the next successful hourly run while the computer and owner session are available. Offline time can delay removal.
• Completed deletion records become eligible for cleanup 90 calendar days after completion. Pending work and unresolved cleanup dependencies remain until resolved.
• Tracked support emails are deleted 6 calendar months after closure is recorded, at the next successful cleanup. A new message reopens the request. Separate messaging-app and bank records are not covered by this email cleanup.

Provider copies have separate lifecycles. Google's general deletion process takes around 2 months after deletion, and encrypted recovery backups can retain data for up to 6 months, with exceptions and possible delays. This is separate from the time we keep a closed support email. We do not guarantee that all backups disappear within 30 days or all security logs within 90 days. See the privacy policy for details.